Services
Software Development and Technology Services — Built on 18 Years of Enterprise Delivery
Micraft is not a generic IT services company that works across every vertical. We are a manufacturing and logistics technology specialist that has spent 18 years building enterprise software for operations-heavy businesses. Every service we offer is grounded in that domain knowledge — and backed by a team that has already shipped MES, WMS, TMS, calibration, document management, and AI chatbot products from scratch.
- 18+ Years Enterprise Experience
- Manufacturing & Logistics Focus
- L1-L2-L3 SLA-Driven Support
- API-First Integration Specialists
We Build Products. We Know What Good Software Looks Like Because We Ship It.
There is a meaningful difference between a services company that writes code and a services company that builds and maintains live software products used by real operations teams every day.
Micraft does both. Our product portfolio is not a catalogue of products we built once and handed over. These are live, maintained platforms with real users, real support SLAs, and real product roadmaps. The engineers who built them are the same team that works on client services projects.
That means when you bring us a services engagement — a custom platform, a system integration, a BI dashboard, a mobile app — you get a team that has already solved the hard problems in your domain. Not a team that will learn your industry during your project.
Our Maintained Product Ecosystem
Micraft MES
Manufacturing SuiteMicraft WMS
Warehouse & InventoryPure CMS
Compliance & SafetyPrecisionCAL
Calibration ManagementDoxCraft
Document AutomationCraftMate
SaaS Workflow PortalMate TMS
Logistics & TransportCourier Aggregator
Supply Chain Telemetry3
GLOBAL OFFICES
100+
ENGINEERS
500+
CLIENTS
18
YEARS
What We Build and How We Deliver It
Product Engineering and Modernisation
Build high-scale, modern software products or modernise legacy systems architected for cloud-native scale and intuitive field operations.
Custom Software Development
Tailor-made MES, WMS, and TMS applications built from scratch by specialist domain engineers when off-the-shelf software falls short.
Web and Mobile Application Development
Web portals, operator interfaces, and mobile applications built for high accessibility, instant load speeds, and offline telemetry support.
AI, Automation and Chatbot Solutions
Predictive maintenance models, intelligent OCR engines, and automated conversational assistants grounded in production-proven frameworks.
Cloud Migration and API-First Integration
Secure cloud migrations and robust API layers to sync operational data across ERP, WMS, logistics portals, and accounting systems in real time.
Data Engineering, BI and Visualisation
Turn raw logs into actionable intelligence with Power BI OEE dashboards, performance analytics, and custom executive reporting panels.
SharePoint Workflow Development
Affordable process automation, custom approval systems, and document management built directly on your existing Microsoft 365 environment.
QA Testing and VAPT Security Testing
End-to-end functional testing, performance validation, and penetration testing (VAPT) for secure, compliant, and bug-free releases.
Ongoing Support and Managed Services
Structured L1-L2-L3 support desk with defined SLAs, proactive infrastructure monitoring, and a managed retainer for continuous updates.
The Engagement Principles That Define Every Project
Before any development begins, we understand your operation — how your production floor runs, how your warehouse operates, how your logistics network functions. Software built without that understanding fits the requirements document, not the actual operation.
Not a final handover six months after kickoff. Working software at regular intervals. Feedback incorporated as the project progresses. You see what you are getting before everything is built.
Every system we build is designed to connect — to your ERP, your existing operational tools, and the Micraft products you may already use. We do not build islands.
We do not hand over software and move on. Our support structure — L1, L2, L3 with defined SLAs — applies to client projects with the same rigour as our product support. Outage response within 30 mins; critical issues within 1 hour.
The Stack Behind Our Delivery
Backend Development
Frontend
Mobile
AI and ML
Cloud & Devops
Database Systems
BI & Analytics
Integration Layers
Security Compliance
Why Industry Specialisation Matters in Software Services
Micraft's manufacturing and logistics domain expertise is not a marketing claim. It is the product portfolio we have already shipped. We bring ready-made operational knowledge directly to your build.
The Generic IT Trap
Generic IT companies learn your industry during your project. You pay for that learning in time, in rework, and in software that looks right in a requirements document and fails in production.
The Micraft Edge
When you bring a manufacturing or logistics software challenge to Micraft, you are talking to a team that has already solved comparable problems — not a team that will figure it out as they go.
MES Systems
An MES that runs on automotive production floors, managing real-time schedules and operations.
Smart WMS
A WMS built specifically for pharmaceutical and nutraceutical distribution with complex batch tracking.
Logistics & TMS
A TMS with Digital Delivery Challan generation and automated GST-compliant billing.
Calibration
A calibration management platform meeting strict regulatory standards like ISO 17025 and FDA 21 CFR Part 11.
Dispatch packing system
A dispatch packing system with 4-level barcode traceability built for Tier 1 and Tier 2 automotive suppliers.
How We Work With Clients
Four transparent and highly structured collaboration pathways tailored to your engineering constraints, budget predictability, and launch velocity.
Fixed Scope Project
Defined requirements, defined timeline, defined outcome. The right model for well-understood problems with clear specifications. Milestone-based delivery with working software at each phase.
Time & Materials
Flexible engagement for complex, evolving requirements where the scope develops as the project progresses. Transparent reporting of effort, progress, and decisions.
Managed Development Retainer
Ongoing product development and enhancement under a monthly retainer. Dedicated team, continuous delivery, predictable cost. The right model for businesses that need continuous platform improvements.
Post-Implementation Support
Structured L1-L2-L3 support with defined SLAs for applications after go-live. Monitoring, maintenance, incident response, and minor enhancements without internal support management overhead.
Ready to Discuss What You Are Building?
Start with a conversation — not a proposal. We will ask the right questions, understand your requirements, and tell you honestly whether Micraft is the right fit for your operation. No boilerplate pitches.










