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    • BY BUSINESS NEEDPurpose-built management software.
      BY ROLETailored frameworks for specific roles.
      USE CASESTailored for unique industrial needs.
      Manufacturing Execution SystemOptimize shop floor and real-time tracking.Courier Management SoftwareManage local and global courier operations.Multi-Courier Aggregation SoftwareUnified platform for all shipping partners.Transport & Fleet Management System (TMS)Visibility into fleet movements and dispatch.Warehouse Management System (WMS)Inventory control and automated flows.Inventory Management SoftwarePrevent stockouts and optimize stock levels.Calibration Management SoftwareTracking for precision tools and equipment.Document Management SystemSecure storage for all corporate assets.Visitor & Gate Pass ManagementDigitized entry management for premises.CRM SoftwareManage relationships and sales pipelines.Custom Software DevelopmentBespoke software for your business logic.

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      Micraft MESReal-time production monitoring and execution system.PrecisionCALCloud-based calibration and instrument management.DoxCraft DMSSecure enterprise document management and archiving.
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      CMSComprehensive software for courier and parcel delivery.Courier AggregatorMulti-carrier platform for shipping and tracking sync.Mate TMSAdvanced transport management and route optimization.
      Workplace Suite
      CraftMateDigital visitor logs and automated premise entry.Micraft WMSEfficient warehouse management for high-growth firms.Micraft CRMUnified customer data and sales performance tracking.Reptile AI BotSmart AI-powered customer support and lead gen bot.

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      ManufacturingSolutions for discrete and process manufacturing units.AutomotiveOptimized supply chain for auto parts and assembly.Pharma & Life SciencesCompliant software for healthcare and lab operations.
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      Engineering & EPCProject-based tools for construction and engineering.WarehousingScale your 3PL and distribution center operations.Logistics & TransportEnd-to-end fleet and freight management solutions.
      Growth Segments
      E-commerce & D2CMulti-channel inventory and shipping automation.3PL & FulfillmentDedicated software for third-party logistics providers.

      Industry Specialization

      Industries

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  • Integrations
    • ERP & Finance
      SAP IntegrationSeamless data flow between Micraft and SAP S/4HANA.Oracle IntegrationConnect your operations with Oracle NetSuite and ERP.Microsoft DynamicsFull sync for Dynamics 365 finance and operations.Tally IntegrationAutomated financial entries and inventory for Tally Prime.
      E-commerce
      Shopify IntegrationInstant order and inventory sync for Shopify stores.Magento IntegrationDeep integration for Adobe Commerce and Magento 2.WooCommerceSimple plugin-based sync for WordPress E-commerce.Indian Courier APIsConnect DTDC, Ecom Express, Shadowfax & other local partners.
      Shipping APIs
      Delhivery APIDirect integration with India's leading courier network.Bluedart IntegrationPremium express courier connectivity for priority shipping.FedEx / DHL / UPSGlobal shipping labels and tracking via unified APIs.Custom API DevBespoke API development for proprietary client systems.

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      Product EngineeringFull-cycle R&D and digital product development.Custom SoftwareBespoke solutions built for specific business logic.Web & Mobile AppPremium application development for iOS, Android & Web.AI & AutomationDeploy custom LLMs and RPA bots into your workflow.SharePoint WorkflowAutomated drawing vaults & document approvals.
      How We Deliver
      Cloud & API FirstScalable AWS/Azure infrastructure and API architecture.Data & BIVisual analytics and data warehousing for insights.QA & SecurityRigorous testing and VAPT for enterprise security.Managed Support24/7 technical assistance and system maintenance.
      Related Insights

      Accelerate your digital evolution with our end-to-end software engineering and cloud transformation services.

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      Blog & InsightsLatest trends in manufacturing and logistics tech.Ultimate GuidesIn-depth handbooks for industrial digital transformation.White PapersTechnical research and case-based industry reports.
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      Related Insights

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      Scalable Micraft architecture built for high-performance enterprise operations.

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    • About Micraft
      About UsLearn about our journey and vision for the future.Why MicraftSee what sets our architecture and support apart.TeamMeet the engineers and visionaries behind Micraft.
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      Related Insights

      Discover the visionaries and the culture driving industrial innovation across global supply chains.

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      About Micraft

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      Scalable Micraft architecture built for high-performance enterprise operations.

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  • Home
  • Solutions
    • BY BUSINESS NEED
    • Manufacturing Execution System
    • Courier Management Software
    • Multi-Courier Aggregation Software
    • Transport & Fleet Management System (TMS)
    • Warehouse Management System (WMS)
    • Inventory Management Software
    • Calibration Management Software
    • Document Management System
    • Visitor & Gate Pass Management
    • CRM Software
    • Custom Software Development
    • BY ROLE
    • For Plant Heads & Production Managers
    • For Quality & Compliance Officers
    • For Logistics & Fleet Managers
    • For Warehouse & Inventory Controllers
    • For Business Owners & CXOs
    • USE CASES
    • Production Monitoring & Shop Floor Visibility
    • Multi-Courier Shipping & Rate Shopping
    • Warehouse Automation & Barcode Scanning
    • Compliance Management (21 CFR Part 11)
    • Document Workflow Automation & e-Approvals
  • Products
    • Manufacturing Suite
    • Micraft MES
    • PrecisionCAL
    • DoxCraft DMS
    • Logistics Suite
    • CMS
    • Courier Aggregator
    • Mate TMS
    • Workplace Suite
    • CraftMate
    • Micraft WMS
    • Micraft CRM
    • Reptile AI Bot
  • Industries
    • Core Sectors
    • Manufacturing
    • Automotive
    • Pharma & Life Sciences
    • Supply Chain
    • Engineering & EPC
    • Warehousing
    • Logistics & Transport
    • Growth Segments
    • E-commerce & D2C
    • 3PL & Fulfillment
  • Integrations
    • ERP & Finance
    • SAP Integration
    • Oracle Integration
    • Microsoft Dynamics
    • Tally Integration
    • E-commerce
    • Shopify Integration
    • Magento Integration
    • WooCommerce
    • Indian Courier APIs
    • Shipping APIs
    • Delhivery API
    • Bluedart Integration
    • FedEx / DHL / UPS
    • Custom API Dev
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    • What We Build
    • Product Engineering
    • Custom Software
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    • Contact Us

Contact info

Email
support@micraft.co.in
Phone
+91 93568 65559
Location
India

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micarftlogo
  • Home
  • Solutions
    • BY BUSINESS NEEDPurpose-built management software.
      BY ROLETailored frameworks for specific roles.
      USE CASESTailored for unique industrial needs.
      Manufacturing Execution SystemOptimize shop floor and real-time tracking.Courier Management SoftwareManage local and global courier operations.Multi-Courier Aggregation SoftwareUnified platform for all shipping partners.Transport & Fleet Management System (TMS)Visibility into fleet movements and dispatch.Warehouse Management System (WMS)Inventory control and automated flows.Inventory Management SoftwarePrevent stockouts and optimize stock levels.Calibration Management SoftwareTracking for precision tools and equipment.Document Management SystemSecure storage for all corporate assets.Visitor & Gate Pass ManagementDigitized entry management for premises.CRM SoftwareManage relationships and sales pipelines.Custom Software DevelopmentBespoke software for your business logic.

      Enterprise-Grade Solutions

      Solutions

      Scalable Micraft architecture built for high-performance enterprise operations.

      Explore More
  • Products
    • Manufacturing Suite
      Micraft MESReal-time production monitoring and execution system.PrecisionCALCloud-based calibration and instrument management.DoxCraft DMSSecure enterprise document management and archiving.
      Logistics Suite
      CMSComprehensive software for courier and parcel delivery.Courier AggregatorMulti-carrier platform for shipping and tracking sync.Mate TMSAdvanced transport management and route optimization.
      Workplace Suite
      CraftMateDigital visitor logs and automated premise entry.Micraft WMSEfficient warehouse management for high-growth firms.Micraft CRMUnified customer data and sales performance tracking.Reptile AI BotSmart AI-powered customer support and lead gen bot.

      Our Product Suite

      Products

      Scalable Micraft architecture built for high-performance enterprise operations.

      Explore More
  • Industries
    • Core Sectors
      ManufacturingSolutions for discrete and process manufacturing units.AutomotiveOptimized supply chain for auto parts and assembly.Pharma & Life SciencesCompliant software for healthcare and lab operations.
      Supply Chain
      Engineering & EPCProject-based tools for construction and engineering.WarehousingScale your 3PL and distribution center operations.Logistics & TransportEnd-to-end fleet and freight management solutions.
      Growth Segments
      E-commerce & D2CMulti-channel inventory and shipping automation.3PL & FulfillmentDedicated software for third-party logistics providers.

      Industry Specialization

      Industries

      Scalable Micraft architecture built for high-performance enterprise operations.

      Explore More
  • Integrations
    • ERP & Finance
      SAP IntegrationSeamless data flow between Micraft and SAP S/4HANA.Oracle IntegrationConnect your operations with Oracle NetSuite and ERP.Microsoft DynamicsFull sync for Dynamics 365 finance and operations.Tally IntegrationAutomated financial entries and inventory for Tally Prime.
      E-commerce
      Shopify IntegrationInstant order and inventory sync for Shopify stores.Magento IntegrationDeep integration for Adobe Commerce and Magento 2.WooCommerceSimple plugin-based sync for WordPress E-commerce.Indian Courier APIsConnect DTDC, Ecom Express, Shadowfax & other local partners.
      Shipping APIs
      Delhivery APIDirect integration with India's leading courier network.Bluedart IntegrationPremium express courier connectivity for priority shipping.FedEx / DHL / UPSGlobal shipping labels and tracking via unified APIs.Custom API DevBespoke API development for proprietary client systems.

      Seamless Ecosystem

      Integrations

      Scalable Micraft architecture built for high-performance enterprise operations.

      Explore More
  • Services
    • What We Build
      Product EngineeringFull-cycle R&D and digital product development.Custom SoftwareBespoke solutions built for specific business logic.Web & Mobile AppPremium application development for iOS, Android & Web.AI & AutomationDeploy custom LLMs and RPA bots into your workflow.SharePoint WorkflowAutomated drawing vaults & document approvals.
      How We Deliver
      Cloud & API FirstScalable AWS/Azure infrastructure and API architecture.Data & BIVisual analytics and data warehousing for insights.QA & SecurityRigorous testing and VAPT for enterprise security.Managed Support24/7 technical assistance and system maintenance.
      Related Insights

      Accelerate your digital evolution with our end-to-end software engineering and cloud transformation services.

      Learn More

      Expert Consulting

      Services

      Scalable Micraft architecture built for high-performance enterprise operations.

      Explore More
  • Resources
    • Knowledge Hub
      Blog & InsightsLatest trends in manufacturing and logistics tech.Ultimate GuidesIn-depth handbooks for industrial digital transformation.White PapersTechnical research and case-based industry reports.
      Success Stories
      Case StudiesReal-world examples of our software in action.WebinarsOn-demand sessions from our product experts.FAQQuick answers to common product and service queries.
      Related Insights

      Empower your decision-making with our library of technical research, industry reports, and success frameworks.

      Learn More

      Knowledge Hub

      Resources

      Scalable Micraft architecture built for high-performance enterprise operations.

      Explore More
  • Company
    • About Micraft
      About UsLearn about our journey and vision for the future.Why MicraftSee what sets our architecture and support apart.TeamMeet the engineers and visionaries behind Micraft.
      Culture & Media
      CareersJoin our fast-growing team of innovators.News & EventsLatest press releases and upcoming tech summits.Contact UsGet in touch for demos or partnership inquiries.
      Related Insights

      Discover the visionaries and the culture driving industrial innovation across global supply chains.

      Learn More

      About Micraft

      Company

      Scalable Micraft architecture built for high-performance enterprise operations.

      Explore More
Book a Demo
micarftlogo
  • Home
  • Solutions
    • BY BUSINESS NEED
    • Manufacturing Execution System
    • Courier Management Software
    • Multi-Courier Aggregation Software
    • Transport & Fleet Management System (TMS)
    • Warehouse Management System (WMS)
    • Inventory Management Software
    • Calibration Management Software
    • Document Management System
    • Visitor & Gate Pass Management
    • CRM Software
    • Custom Software Development
    • BY ROLE
    • For Plant Heads & Production Managers
    • For Quality & Compliance Officers
    • For Logistics & Fleet Managers
    • For Warehouse & Inventory Controllers
    • For Business Owners & CXOs
    • USE CASES
    • Production Monitoring & Shop Floor Visibility
    • Multi-Courier Shipping & Rate Shopping
    • Warehouse Automation & Barcode Scanning
    • Compliance Management (21 CFR Part 11)
    • Document Workflow Automation & e-Approvals
  • Products
    • Manufacturing Suite
    • Micraft MES
    • PrecisionCAL
    • DoxCraft DMS
    • Logistics Suite
    • CMS
    • Courier Aggregator
    • Mate TMS
    • Workplace Suite
    • CraftMate
    • Micraft WMS
    • Micraft CRM
    • Reptile AI Bot
  • Industries
    • Core Sectors
    • Manufacturing
    • Automotive
    • Pharma & Life Sciences
    • Supply Chain
    • Engineering & EPC
    • Warehousing
    • Logistics & Transport
    • Growth Segments
    • E-commerce & D2C
    • 3PL & Fulfillment
  • Integrations
    • ERP & Finance
    • SAP Integration
    • Oracle Integration
    • Microsoft Dynamics
    • Tally Integration
    • E-commerce
    • Shopify Integration
    • Magento Integration
    • WooCommerce
    • Indian Courier APIs
    • Shipping APIs
    • Delhivery API
    • Bluedart Integration
    • FedEx / DHL / UPS
    • Custom API Dev
  • Services
    • What We Build
    • Product Engineering
    • Custom Software
    • Web & Mobile App
    • AI & Automation
    • SharePoint Workflow
    • How We Deliver
    • Cloud & API First
    • Data & BI
    • QA & Security
    • Managed Support
  • Resources
    • Knowledge Hub
    • Blog & Insights
    • Ultimate Guides
    • White Papers
    • Success Stories
    • Case Studies
    • Webinars
    • FAQ
  • Company
    • About Micraft
    • About Us
    • Why Micraft
    • Team
    • Culture & Media
    • Careers
    • News & Events
    • Contact Us

Contact info

Email
support@micraft.co.in
Phone
+91 93568 65559
Location
India

Follow us

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CRM Software

Home/CRM Software
CRM Solution

CRM Software for Sales Automation, Lead Management, and Customer Lifecycle Control

If your leads are trapped in personal notebooks, your follow-ups depend on sticky notes, and your sales pipeline is a mystery — you are not just losing sales. You are losing customer trust.

Micraft CRM is a unified engine for your sales and support teams. From lead capture and automated nurturing to deal closure and post-sales support, we provide the visibility to turn every interaction into a lasting relationship.

Book a DemoRequest Demo
The Disconnected Team

A Disorganized Sales Pipeline is a Leaking Revenue Pipe

Lost Opportunities

  • Leads forgotten in spreadsheets or notebooks
  • Inconsistent follow-ups leading to lead decay
  • No visibility into sales performance or pipeline value

Micraft CRM Clarity

  • 360-degree view of every customer journey
  • Automated lead assignment & follow-up alerts
  • Live pipeline & sales forecasting dashboards

What is Micraft CRM?

Micraft CRM is a strategic tool that manages all your company's relationships and interactions with potential and existing customers. It streamlines processes, builds deeper connections, and increases profitability by ensuring no lead is ever left behind.

It replaces fragmented tools with a single, intelligent repository for customer data, communication history, and sales tasks — empowering your team to spend less time on administration and more time on closing deals.

What Micraft CRM Does

Lead & Deal Management

Capture leads from multiple sources. Track every stage of the sales pipeline from initial contact to final closure.

Contact Management

Store complete interaction history — emails, calls, and meetings — in a unified customer profile.

Sales Automation

Automate repetitive tasks like lead assignment, follow-up reminders, and quote generation.

Team Collaboration

Share notes, tasks, and updates across sales, marketing, and support teams to ensure a seamless customer experience.

Reporting & Forecasting

Generate real-time insights into sales performance, conversion rates, and revenue projections.

Customer Support (Helpdesk)

Manage post-sales queries and service tickets within the same platform to ensure high customer satisfaction.

Operational Impact

Sales Performance

35%

Sales Productivity

Increase in sales activity through task automation and centralized customer information.

25%

Conversion Rate

Improvement in lead-to-deal conversion through consistent, data-driven follow-up workflows.

100%

Pipeline Visibility

Absolute clarity on current opportunities, their value, and the expected closure timelines.

40%

Response Speed

Faster lead response times through automated assignment and instant team notifications.

Built for Growth-Focused Sales Teams

  • B2B Organizations — Managing long sales cycles and complex stakeholder relationships.
  • SaaS & Digital Services — Tracking lead subscriptions, renewals, and customer success metrics.
  • Manufacturing Sales — Coordinating between production schedules and customer demands.
  • Service Agencies — Managing project inquiries, proposals, and ongoing client relationships.

Spreadsheets vs Micraft CRM Control

Personal Files & Notebooks
Data Location
Centralized Digital Vault
Dependent on Memory
Follow-ups
Automated Reminders & Tasks
Hidden & Reactive
Visibility
Live & Predictive (Forecasting)
Manual Meetings & Emails
Team Sync
Real-Time Shared Context

Connects to Your Sales Stack

Communication

Gmail, Outlook, WhatsApp Sync

ERP Systems

SAP, Oracle, Microsoft Dynamics

Marketing Tools

Mailchimp, HubSpot, Lead Ads

Support Tools

Zendesk, Freshdesk integration

Why Sales Leaders Choose Micraft

Micraft CRM is built for teams that want to sell more and manage less. We understand that a CRM is only effective if the sales team actually uses it.

That's why our interface is focused, our automation is meaningful, and our insights are actionable. We help you turn customer data into a competitive advantage and a predictable revenue engine.

CRM FAQ

Yes. Micraft CRM is fully responsive, allowing your field sales team to update deals, add notes, and access customer history on the go.

Yes. We offer robust data import tools and services to help you transition your existing leads and contacts from spreadsheets or other CRMs seamlessly.

You can set up automated rules based on territory, product interest, or round-robin logic to ensure leads are assigned to the right salesperson instantly.

Yes. You can easily add custom fields to leads, contacts, and deals to capture the specific information that matters to your business.

Ready to Close More Deals with Less Effort?

Micraft CRM gives you the visibility, automation, and insights to run a world-class sales engine with absolute confidence.

Book a DemoTalk to Sales
On this page
  • Overview
  • The Disconnected Team
  • What Is It?
  • Core Features
  • Operational Impact
  • Who It Is For
  • Excel vs CRM
  • Integrations
  • Why Micraft
  • FAQ
  • CTA
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Ready to Optimize
Your Sales Process?

Connect with our CRM experts to build a high-performance sales team.

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Solutions

  • Manufacturing Execution
  • Courier Management
  • Courier Aggregator
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  • Document Management
  • → View all solutions

Products

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  • CMS
  • Courier Aggregator
  • Mate TMS
  • PrecisionCAL
  • DoxCraft
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  • → View all products

Industries

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  • Logistics & Transportation
  • → All industries

Use Cases

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  • Multi-Courier Shipping
  • → All use cases

Integrations

  • SAP Integration
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  • Oracle ERP Integration
  • Microsoft Dynamics
  • Shopify Integration
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  • E-Way Bill Integration
  • → All integrations

Company

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